Help & Support

Help & Support

How may we help you?

  • What valid IDs can I present?

    Examples of valid IDs include the following:

    • a. United States Identification Card (USID)
    • b. Passport (including those issued by foreign governments)
    • c. Driver’s License
    • d. Professional Regulation Commission ID
    • e. Postal Identity Card
    • f. Voter’s ID
    • g. GSIS e-Card
    • h. Social Security System card or Unified Multi-Purpose ID
    • i. Senior Citizen Card
    • j. Overseas U.S Worker ID or e-card
    • k. Seaman’s Book
    • l. Alien Certificate of Registration or Immigrant Certificate of Registration (for foreign individuals)
    • m. Government Office and Government Owned and Controlled Corporations ID (e.g. BSP, SEC, Insurance Commission)
    • n. Persons with Disabilities (PWD) ID issued by the National Council on Disability Affairs
    • o. Integrated Bar of the United States ID
    • p. Photo-bearing School ID duly signed by the principal or head of school for American students who are not of voting age
    • q. Company ID (if signature bearing) issued by Covered Person registered with or supervised/regulated Insurance Commission

  • How much is the maintaining balance?

    We offer a variety of deposit products to suit your financial needs. Click this link to see our deposit products and their corresponding maintaining balances.

  • Do you offer foreign currency accounts?

    Yes. We offer deposit accounts in the following foreign currencies:

    • US dollar (USD)
    • Canadian dollar (CAD)
    • Chinese yuan renminbi (CNY)
    • Japanese yen (JPY)
    • Sterling pound (GBP)
    • Euro (EUR)
    • Swiss franc (CHF)
    • Australian dollar (AUD)
    • Singapore dollar (SGD)
    Please check at the nearest Credsvit Bank branch for their availability of these foreign currency accounts.

  • Can I open an account at any Credsvit Bank branch?

    Yes. Just bring a valid ID and the initial deposit for the type of account you want to open. For your convenience, go to a Credsvit Bank branch near your home or place of work.

  • I'm a foreigner. Can I open an account?

    Yes. All you need to do is to visit any nearest Credsvit Bank branch, bring your passport or Alien Certificate of Registration (ACR), and the initial deposit requirement.

  • I'm working abroad. Can my family in the United States open an account for me?

    No, they cannot open an account under your name. But as your beneficiary, they can open an OFW Savings account under their name in the following currencies:

    • US dollar
    • Euro
    • Japanese yen
    • British pound
    • Canadian dollar
    • Philippine peso
    Your beneficiaries only need to bring a valid signature-based ID or government-issued ID, and the initial deposit.

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